Official Contact Information
The Cross-Border Financial Commission maintains dedicated communication channels for specific regulatory functions. To ensure efficient processing of inquiries, please direct your communication to the appropriate division using the designated channel as outlined below.
Regulatory Head Office
European Regional Office
Address: Cross-Border Financial Commission, Viale Giorgio Ribotta, 00144, Rome, Lazio, Italy
Email: contact@cbfincom.com
Regulatory Divisions Section
Divisional Contact Information
Registration Division
Responsibility: Entity registration, authorization amendments, registration maintenance
Email: registration@cbfincom.com
Hours of Operation: 08:00-17:00 ETC (Monday-Friday)
Response Protocol: 3 working days for initial response
Supervision Division
Responsibility: Ongoing supervision, regulatory reporting, compliance inquiries
Email: supervision@cbfincom.com
Hours of Operation: 08:00-17:00 ETC (Monday-Friday)
Response Protocol: 5 working days for initial response
Enforcement Division
Responsibility: Investigation referrals, enforcement proceedings, information requests
Email: enforcement@cbfincom.com
Hours of Operation: 09:00-16:00 ETC (Monday-Friday)
Response Protocol: Acknowledgment within 5 working days
Policy and Standards Division
Responsibility: Regulatory interpretation, consultation responses, guidance requests
Email: policy@cbfincom.com
Hours of Operation: 08:00-17:00 ETC (Monday-Friday)
Response Protocol: 10 working days for substantive response
International Coordination Unit
Responsibility: Cross-border regulatory matters, information exchange, regulatory cooperation
Email: international@cbfincom.com
Hours of Operation: 08:00-17:00 ETC (Monday-Friday)
Response Protocol: 7 working days for initial response